Senior QA Specialist, Collections & Process Excellence

DiDi Global in Mexico City is seeking a Sr Quality Assurance Specialist to oversee the collections process. This responsible role involves monitoring internal operations, offering feedback, and ensuring compliance with company policies.

The ideal candidate has at least 2 years of experience in collections by phone, a Bachelor's degree in business administration or similar, and strong communication skills. Join DiDi in creating a diverse and inclusive workplace while contributing to the improvement of the collection process.