Senior Protection Applications Engineer

Join our Global Customer Support team as a Senior Protection Applications Engineer, specializing in grid automation and Level 3 technical support. This role requires leadership, adaptability, and a commitment to excellence.
As a senior engineer, you will provide L3 support to product management and sales teams, guiding the development of protection applications and mentoring junior members. Your role involves troubleshooting complex issues, conducting customer training, and actively participating in industry committees to influence technology evolution.
Key Responsibilities:
• Offer Level 3 technical support on product platforms
• Tune protection applications for complex systems
• Resolve severe customer complaints and critical cases
• Manage on-site visits for diagnostics and collaboration
• Lead training initiatives and seminars for clients
Requirements:
• Bachelor's degree in Electrical Engineering or related discipline
• Over 10 years in power system p...