Found Description
Join the Global Customer Support team as a Senior Protection Application Engineer. Leverage your expertise in grid automation and technical support to boost customer satisfaction and resolve complex issues.
In this specialized position, you will provide Level 3 technical support for platforms like P40 and 3 Series. Your role will include designing protection applications, training clients, and working with R&D to enhance product functionality. Your technical leadership will be essential for delivering customer-focused solutions in the power system protection sector.
Key Responsibilities: • Deliver L3 technical support for various product lines • Design and tune protection applications for customer needs • Resolve customer complaints with effective communication • Conduct training sessions on new products and updates • Lead customer events and collaborate with multi-site teams
Requirements: • Degree in Electrical Engineering or related field • Understanding of...
In this specialized position, you will provide Level 3 technical support for platforms like P40 and 3 Series. Your role will include designing protection applications, training clients, and working with R&D to enhance product functionality. Your technical leadership will be essential for delivering customer-focused solutions in the power system protection sector.
Key Responsibilities: • Deliver L3 technical support for various product lines • Design and tune protection applications for customer needs • Resolve customer complaints with effective communication • Conduct training sessions on new products and updates • Lead customer events and collaborate with multi-site teams
Requirements: • Degree in Electrical Engineering or related field • Understanding of...
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