Senior Protection Application Engineer Position (Winnipeg)

Step into a key role with the Global Customer Support team as a Senior Protection Application Engineer. Utilize your expertise in grid automation and protection relay applications to drive technical support and customer satisfaction. This is a specialized position focusing on Level 3 technical support for various product platforms including P40, P40A, and 3 Series. You'll engage in complex scheme design, customer communication, and training initiatives, all while collaborating closely with R&D for product evolution. Your leadership in the power system protection sector will be vital for achieving business goals and customer outreach. This role demands technical leadership and solid interpersonal skills to enhance customer experiences. Key Responsibilities

Deliver L3 technical support for various product lines Design and tune protection applications for customer needs Resolve customer complaints with effective communication Conduct training sessions on new products and updates ...