Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Strategic Leadership & Governance; Manage program objectives, scope, and success metrics aligned with organizational strategy. Follow governance frameworks, support steering committees, and decision-making protocols. Provide executive-level reporting on program health, risks and issues
Stakeholder Engagement & Relationship Management; Identify, analyze, and prioritize stakeholders. Develop and execute stakeholder engagement plans tailored to influence and expectations. Facilitate transparent communication and manage conflicts to maintain trust and alignment. Act as the primary liaison between senior executives, sponsors, and delivery teams.
Program Planning & Delivery; Oversee integrated planning across multiple projects, ensuring interdependencies are managed...
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