Senior Program Manager

Astra North Infoteck Inc.

Toronto, Ontario, Canada Full-time June 24, 2026

Apply Now

Found Description

Job Description

Job Description: Senior Program Manager

Duration: 12 Months (Possible Extension)

Work Model: Hybrid (3 days/week onsite – Tue to Thu)

Role Overview

Lead the end-to-end delivery of a global Voice of Customer (VoC) Measurement Evolution program. Drive the design and implementation of an enterprise-wide VoC framework across Canada, the US, and Asia, ensuring standardized measurement, governance, and business insights.

Key Responsibilities

Lead global VoC program delivery and cross-functional workstreams.
Develop and implement VoC frameworks (NPS, CSAT, rNPS, journey-based measurement).
...

Ready to Apply?

Submit your application for Senior Program Manager at Astra North Infoteck Inc.