Senior Program Manager (Patient Support Programs) (Moncton)

Senior Program Manager – Patient Support Programs

Reporting to the Director of Patient Programs, the Senior Program Manager will inspire and lead a team of Program Managers in developing and executing patient support programs.

Key Responsibilities

• Direct oversight of Program Managers and accountability for delivery of patient care, operational quality, and partner satisfaction.
• Develop and maintain strong working relationships with partners and stakeholders.
• Create collaborative networks internally and work cross‑functionally with all organizational departments.
• Lead continuous process improvement and operational excellence of specific patient support programs and partner portfolios.
• Ensure delivery of programs to meet targeted KPIs and metrics and comply with regulatory, partner, and quality guidelines.
• Coach and develop direct reports, fostering strong team engagement across managed programs.
• Co...