Senior Program Manager, Amazon

Join our Customer Trust team at Amazon Pay to lead end-to-end fraud prevention and risk management initiatives. In this role, you will develop and implement strategies to enhance payment security while maintaining a seamless customer experience. You will collaborate with cross-functional teams to build innovative solutions that protect millions of customers and merchants across global markets.

Key job responsibilities
- Design and implement comprehensive risk management programs to protect payment transactions across multiple geographic regions
- Partner with product and machine learning teams to develop automated fraud detection and prevention solutions
- Create and standardize investigation protocols to improve accuracy and resolution time for fraud cases
- Lead cross-functional initiatives with Analytics, Product, and Engineering teams to identify and address security vulnerabilities
- Develop measurement frameworks and analytics dashboards to monitor pr...