Senior Professional Services Engineer - Japan

Overview

As a Senior Professional Services Engineer at GitLab, you will work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You will lead engagements from single-node Omnibus installations to large reference architectures built with infrastructure as code (IaC) and configuration as code. You will also guide migrations from other systems to GitLab SaaS or self‑managed deployments, and help customers make practical decisions that improve reliability, security, and day‑to‑day workflows. In this role you will work closely with customers and GitLab’s product and engineering teams to drive customer success, share feedback that improves GitLab, and manage multiple projects while mentoring other Professional Services Engineers in a remote, largely asynchronous environment.

What you’ll do

• Deliver GitLab Professional Services engagements, including installation, migration, t...