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Senior Product Manager, Digital Assistance

Scotiabank

Toronto, Ontario, Canada Full-time July 18, 2026

Found Description

Is this role right for you?

- In this role you will:
  • Lead discovery to identify opportunities, validate hypotheses, and improve the Digital Assistance portfolio across search, help centre, chatbot, and virtual appointment experiences.

  • Own and manage the product roadmap, ensuring timely delivery of high-quality releases.

  • Define and prioritize features that deliver seamless, effective, and customer-focused experiences across the portfolio.

  • Provide clear, consistent updates to stakeholders and maintain alignment across the organization.

  • Present product strategy, priorities, and progress to internal and external stakeholders with clarity and confidence.

  • Partner with engineering, design, content, analytics, and business teams to scope and deliver capabilities aligned to customer and business needs. 7. Champion a customer-centric approach and continuously optimize experiences through user feedback, experimentation, and pe...
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