Senior Product Manager, Customer Experiences

Drive innovation at Wayfair as a Senior Product Manager focused on Activation in Seattle, WA. Oversee critical customer journeys to enhance engagement and conversion across platforms.
In this hybrid role, you will lead the product strategy for upper-funnel experiences that engage millions of customers. With a focus on the Homepage and key marketing surfaces, your work will impact traffic conversion. Collaborate with cross-functional teams to deliver engaging, data-driven product enhancements that prioritize customer experience and business goals.
Key Responsibilities:
• Own the product strategy and roadmap for upper-funnel experiences
• Develop insights into customer behaviors and needs
• Define problem statements, metrics, and hypotheses
• Partner with cross-functional teams for impactful feature delivery
• Champion best practices in experimentation and learning
Requirements:
• 7+ years of product management experience
• Success in optimizing customer jou...