Senior Proactive Support Operations Specialist

Senior Proactive Support Operations Specialist

Location: Barcelona, Spain

Client / Employer: Autodesk

Job reference: 24bf077bdde8f4b753c946d94b9f8805

Job Responsibilities

• Drive execution of key initiatives and programs, ensuring clear milestones, ownership, and follow‑through from planning through delivery.
• Partner with leadership to translate strategic priorities into actionable plans and coordinated workstreams.
• Coordinate across multiple teams and stakeholders (Technical Account Management, Predictive Support, Customer Reliability, Diagnostics) to ensure alignment and progress.
• Identify risks, dependencies, and blockers early, and proactively drive resolution.
• Support planning and prioritization cycles, helping leaders stay focused on the highest‑impact work.
• Establish and maintain clear tracking of initiatives, deliverables, and outcomes, ensuring visibility across stakeholders...