Found Description
The Role
What You’ll Do
We are seeking an experienced Senior Platform Support Engineer to join our Trade & Platform Support Engineering team in Singapore. You will be part of a global group that delivers front-line support for our proprietary quantitative-trading platform. Working alongside colleagues in the UK and the US, the team provides follow-the-sun coverage—24/7 monitoring and support of Schonfeld’s trading environment—while partnering closely with Development, Infrastructure, and Networking teams to ensure the platform’s connectivity, hardware, and software remain reliable, maintainable, and high-performing.
What You’ll Do
- Serve as the first point of contact for production issues, support requests, and alerts.
- Investigate and resolve incidents or outages in real time, escalating when necessary.
- Collaborate with Infrastructure and Networking teams to monitor connectivity and hardware across the investment platform.