Found Description
UK-Kettering
Role Purposes
The role is responsible for providing 3rd line support for cloud services such as email, IaaS, PaaS, IaC, storage, DevOps, and network environments.
Main Accountabilities
- Responsible for the technical design, planning and implementation of cloud infrastructure services to support e.surv’s strategic projects and technology roadmap
- Be pivotal in e.surv’s adoption of Cloud technologies, playing an active role in modernising services in Microsoft Azure, including the use of IaC.
- Provide day‑to‑day 3rd line support of the IaaS, storage and network infrastructure
- Provide day‑to‑day 3rd line support of IT services and tools such as Active Directory, File & Print services, and Exchange Online.
- Provide efficient and effective escalation path for junior members of the team
- Own day‑to‑day relationships with extended technical partners in the management of IT services, worki...
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