Senior People Services Advisor

Job Title

Senior People Services Advisor

Job Description Summary

Cushman & Wakefield is looking for a Senior People Services Advisor to support EMEA, managing HR operations case loads while ensuring SLA compliance and accurate employee lifecycle documentation from onboarding to offboarding. The role handles complex cases and Tier 2 escalations, ensuring adherence to internal policies and local/global regulations. It also supports team development through training, reporting, and continuous process improvement initiatives.

Job Description

About the Role

• Manage incoming case load and ensure compliance to relevant service level agreements
• Maintain life‑cycle & process documentation and governance for all employee events from hire to off‑boarding
• Focus on complex tasks / projects
• Advise on Tier 2 escalations
• Support the training and development of HR advisors in the team
• Ma...