Senior Patient Service Coordinator - New Brunswick/Ontario

Senior Patient Service Coordinator - New Brunswick/Ontario

Job Category: Customer Service

Requisition Number: SENIO

• Full-Time
• Remote

Locations

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Join a Call Centre with a Cause: Patient Service Coordinators Needed!

The Senior Patient Services Coordinator will be responsible for providing direct patient support while maintaining ownership of the patient experience through clear communication and timely problem resolution. The Senior Patient Services Coordinator will leverage their advanced knowledge to support patients, guide team members, and ensure effective resolution of issues in high-pressure situations.

This role requires advanced critical thinking, sound judgment, and a proactive, strategic approach. The Senior PSC takes ownership of complex patient interactions, ensuring they are handled efficiently and a...