Senior Ops Manager - Telco BPO, On-Site Leader

ibex is seeking a Sr. Operations Manager in Bacolod, Philippines. This role demands strong leadership and management skills, ensuring team effectiveness and client satisfaction. The ideal candidate will oversee operations managers, motivate teams, and foster excellent client relationships while consistently improving service levels.

Applicants should have at least 5 years of operations management experience in a BPO setting, preferably handling Telco accounts. A Bachelor’s Degree is required, with a willingness to work or relocate in Bohol.