Senior Operations Support for Tenzai

Elevate your career with our client as a Senior Operations Support Specialist for the Tenzai platform, based in downtown Toronto, Ontario. This hybrid role blends operational support, troubleshooting, and platform administration duties within a globally recognized tech consulting firm.
The ideal candidate will provide daily operational support for the Tenzai platform, focusing on stability and reliability. You'll monitor performance metrics, troubleshoot incidents, and implement preventative solutions to enhance operational efficiency. This role demands strong technical skills in configuration management, platform maintenance, and collaboration with engineering and cybersecurity teams.
Key Responsibilities:
• Provide day-to-day operational support for the Tenzai platform
• Monitor health and performance metrics proactively
• Troubleshoot and resolve production incidents promptly
• Perform routine updates and maintenance tasks
• Manage configurations and environment...