Senior Operations & Service Delivery Lead

Robert Bosch Group in Taguig is seeking a Service Delivery Manager to oversee service delivery, manage operational KPIs, and drive team development. This role demands strong leadership and project management skills along with the ability to enhance service quality.

The ideal candidate should have 5 to 10 years of experience in site management within the BPO industry. Bosch offers a collaborative work environment focused on growth and development. Flexibility in work schedule is required.