Found Description
How will you make an impact?
Are you passionate about making a positive impact to our members dignified retirement?
As a Senior Operations Manager, you will play a critical role in ensuring the seamless delivery of operational services that support our members and meet evolving regulatory and client requirements. You will drive operational excellence, lead continuous improvement initiatives, and ensure our services remain efficient, high quality and aligned to Hostplus’ strategic objectives.
The opportunity
This is a high-impact leadership role within our Administration Services team, where you will lead operational performance and drive service excellence across internal teams and external providers. A key focus of the role will be supporting and enhancing operational outcomes across our Advice and Adviser Services channels, ensuring service delivery continues to meet the evolving needs of advisers, advice clients and memb...