Found Description
Position: Senior Operations Manager
Location: J2RR+FQP, ETON Loop A
Eton - Quezon City, Philippines
Job Id: 2451
# of Openings: 0
Unify CX is looking for an extraordinary Senior Operations Manager to join our motivated and ambitious team.
Role: Senior Operations Manager
Work Location/Setup: Philippines | On-Site
Shift Schedule: 5-day work week | Shifting Schedule | Graveyard
What Will You Do?
As the Senior Operations Manager is responsible for the running of the day-to-day operations of the accounts/ lines of business in the contact center operations. The role includes being one of the main points of contact with clients and is also responsible for managing the performance of Operations Managers (OMs) and/ or Team Leaders in the operations department.
As an SOM, the role also requires meeting/exceeding service leve...