Senior Operations Manager, Artificial General Intelligence Data Services

Description
The Senior Operations Manager owns the operational excellence of our site in London site within AGI Data Services. Leading a multi-layered organization of 200+ data associates, this role demands a leader who combines strategic vision with relentless execution, someone who can simultaneously architect the future state of site operations while delivering flawless daily execution against challenging SLAs. This is not a maintenance role. The successful candidate will challenge the status quo, eliminate inefficiency, raise the performance ceiling, and leave the operation materially stronger than they found it. This role requires comfort with ambiguity, the ability to context-switch between strategic planning and tactical problem-solving, and the judgment to know which mode a situation demands. Regular engagement with senior leadership on strategy, risk, and performance is expected.

Key job responsibilities
• Own the end-to-end operational P&L for our site in Lond...