Senior Operations Leader at ExamOne

Drive operations excellence as the Senior Operations Leader with ExamOne in Etobicoke, Canada. Oversee phlebotomy services, manage a dynamic team, and ensure operational growth.

As part of the leadership team, you will manage Canadian phlebotomy and health collection services, scaling a workforce of over 30 permanent employees and 400 contingent staff. Your role involves financial oversight, improving customer satisfaction, and implementing strategic partnerships, especially with LifeLabs. This position demands collaboration with stakeholders to ensure exceptional performance across the organization.

Key Responsibilities: • Direct all Canadian health collection operations • Manage Canadian P&L, driving growth and customer retention • Act as operational lead in partnership with LifeLabs • Oversee account management and customer service teams • Implement Lean methodologies for operational efficiency

Requirements: • 8+ years in senior operations leadership • Pro...