Senior Operations Analyst (CRM Platform | FinOps)

We are looking for a Senior Operations Analyst to lead the Financial Operations (FinOps) discipline for our CRM Platform. This role is responsible for driving financial transparency, budget management, operational governance, executive reporting, and cost optimization while partnering with Finance, IT, Platform teams, and business stakeholders.

If you have a strong background in IT operations, financial analysis, data storytelling, and CRM platforms, we'd love to hear from you.

Key Responsibilities

Financial Operations (FinOps)

• Lead FinOps practices to improve financial visibility and accountability for the CRM Platform.
• Manage budget planning, forecasting, variance analysis, and cost reporting.
• Analyze platform consumption, spending trends, and cost drivers.
• Identify opportunities to optimize licensing, storage, and platform usage.
• Oversee budget...