Senior O2C & B2B Collections Lead (Disputes)

HCLTech in the Philippines seeks a Senior Operations Manager for Collections (B2B) to lead 150+ staff across markets, focusing on Order to Cash, collections, and dispute management. The role requires 10+ years of leadership within a multinational setting and at least 5 years in international B2B collections from a BPO setup, onsite at Taguig.

The position emphasizes strategic planning, process improvements, and strong executive relationships with client leaders, CFOs, and VPs, with