Found Description
Role Summary
- Serve as a senior Level 3 (L3) Nutanix Engineer within Atos’ Global Delivery Center (Philippines), providing expert infrastructure support and technical leadership for a critical enterprise Nutanix environment.
- Primary focus on AMS/BAU L3 support for a global client (hospitality industry) running Nutanix hyperconverged infrastructure (AHV & Prism). Ensure high availability, stability, and performance of the client’s private cloud and hybrid cloud workloads.
- Minor involvement in project and transition activities, assisting in smooth onboarding of new systems and continuous improvements, while upholding ITIL-aligned service processes and enterprise security/compliance standards.
Key Responsibilities
- Advanced Nutanix Support: Act as the top-tier (L3) support for Nutanix clusters (AHV virtualization platform and Prism management). Resolve complex incidents escalated by L1/L2 teams and ensure mini...