Senior NICE Platform Engineer — Remote, Enterprise-Scale

allshoretalent is seeking a Senior NICE Platform Engineer to join a global client team. This remote, full-time position requires deep expertise in NICE CXone, NICE inContact, and NICE Engage, with proven experience delivering enterprise-scale implementations.

You will design, configure, and optimize IVR, ACD, and omnichannel flows while integrating with CRM/ticketing systems. Strong stakeholder communication is essential for Fortune 100 client engagements.