Senior NICE CXone Developer

WE'RE HIRING!

At HTG, you’ll push boundaries with the latest tech and collaborate with a team that loves what they do. Be part of a design services company that is amongst the companies that lead the world in technology and innovation.

Your next chapter starts here.

We are seeking a Senior NICE CXone Developer to support IT, Security, and Business teams in designing, developing, and optimizing contact center solutions. The environment includes a single business unit and does not use VCS.

In this role, you will:

• Design and build IVR call flows and routing logic using NICE CXone Studio
• Develop and maintain API integrations (CRM, payment systems, web services)
• Configure ACD, skills, queues, and agent profiles
• Support testing cycles and deployments across DEV, UAT, and PROD
• Troubleshoot call routing, scripting, and platform issues
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