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Job Summary
Specialist solves technical issues without predefined processes; drives process standardization and knowledge retention. Leads the development of technical documentation and knowledge bases. Demonstrates in-depth expertise in specific technical domains alongside a broad foundation. Identifies and mitigates risks in non-standard scenarios; proposes and escalates improvement suggestions; supports process optimization and standardization. Supports task management; facilitates knowledge sharing and technical exchanges among team members; leads resolution of technical issues.
- Design, implement, and manage IT infrastructure platforms to ensure secure, stable, and efficient operations across internal and US client systems.
- Monitor system performance, proactively troubleshoot issues, and recommend capacity, performance, and reliability improvements.
- Support infrastructure planning, procurement coordination, and budget justification....