Found Description
Role Purpose
You’ll take ownership of how customers interact with the brand across digital touchpoints, ensuring every journey is seamless, engaging, and results‑driven.
Key Responsibilities
- Design and optimise end‑to‑end customer journeys across email, mobile, app, and web.
- Deliver tailored experiences based on customer behaviour and data.
- Lead the marketing onboarding of clients onto a new platform and app ecosystem.
- Ensure data, communications, and journeys are correctly set up and aligned.
- Translate strategic direction into actionable marketing plans.
- Deliver multi‑channel campaigns across lifecycle and engagement programmes.
- Run A/B testing and continuous optimisation initiatives.
- Analyse campaign performance and identify opportunities to improve engagement and conversion.
- Work closely with product, tech, and operations teams.
- Align marketing execution ...
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