Found Description
Role Overview
The Senior Market Administrator plays a critical role in supporting the front office trading platforms and ensuring seamless trade execution and system performance. This role combines technical expertise, client service, and leadership to manage platform support, incident resolution, and stakeholder engagement. The Senior Market Administrator also mentors junior team members and contributes to strategic initiatives and platform enhancements.
Responsibilities
Platform & Trade Support
- Provide first and second line support for trading platforms, including incident management, trade issue investigation, and resolution.
- Monitor system logs, outputs, and support chats to proactively identify and resolve issues.
- Ensure data accuracy and perform ongoing maintenance of platform configurations.
- Support and test new software releases and upgrades, including out‑of‑hours coverage when required.