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Senior Manager/Tower Lead for India-Infrastructure & Operations

Mattel

Hyderabad, Telangana, India Full-time February 15, 2026

Found Description

Key Responsibilities:

Leadership and Team Management:

  • Lead, mentor, and develop a team of infrastructure operations engineers and specialists.
  • Foster a collaborative, high-performing, and results-oriented team culture.
  • Set clear performance expectations, provide regular feedback, and conduct performance reviews.
  • Manage team schedules, on-call rotations, and ensure adequate staffing levels.
  • Identify training and development needs within the team.
  • Infrastructure Operations and Maintenance:

  • Oversee the day-to-day operations, maintenance, and monitoring of all IT infrastructure components (servers, storage, network, firewalls, load balancers, etc.).
  • Ensure high availability, performance, and stability of critical systems and services.
  • Implement and enforce ITIL best practices for incident, problem, change, and configuration management.
  • Develop and maintain comprehensive documen...
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