Senior Manager, Trader Voice Operations in Toronto

Transform the landscape of trading at Scotiabank as a Senior Manager focused on Trader Voice Operations, supporting LATAM markets while engaging teams from Toronto. This on-site leadership role emphasizes high-quality voice technology solutions in compliance with banking standards.
You will lead a regional IT team in enhancing data and voice technologies while collaborating closely with compliance and business partners. Your strategic role includes developing operating models for voice preservation and aligning solutions with business strategies to ensure reliability and scalability across global operations.
Key Responsibilities:
• Direct the strategy for Trader Voice operating models
• Oversee workflow management for voice recording
• Coordinate with Compliance, HR, and technical teams
• Present voice agendas to bank executives
• Sustain global compliance and data integrity
Requirements:
• 5+ years in Trader Voice or IT leadership
• Excellent communicatio...