Found Description
Senior Manager, Testing Support
Leads a global, client‑facing Testing Support organization responsible for providing high‑quality testing guidance, execution support, and consultancy across Visa’s core products and platforms. Owns operational performance, people leadership, risk management, and continuous improvement of Testing Support services, ensuring adherence to Visa standards, SLAs, and client experience expectations.
Operational Leadership & Service Delivery
- Own the end‑to‑end delivery of Testing Support services, including BAU testing support, certification support, BER testing, PVT, EMV L3 testing, token testing, and testing tools support, with accountability for designing, improving, and owning how the Testing Support operating model performs to ensure scalable, efficient, and high‑quality service delivery.
- Ensure consistent adherence to defined testing standards, SLAs/SLOs, governance, and compliance requirements.
- O...