Senior Manager – Service Planning

Senior Manager – Service Planning Reports to: Director – Planning Operations Status: Full-Time, Regular Location: Markham Compensation: $122,963 - $169,689 Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.

Summary The Senior Manager of Planning Operations will oversee planning and optimize resource utilization in our operations teams, working closely with the capacity management team to ensure service delivery for our customers. This role involves reviewing all trends and analysis from our field management system, presenting perspectives on how to optimize and adjust business rules or processes to reduce manual interventions within our systems while improving productivity and efficiency with our field partners. This role will...