Senior Manager, Partner Customer Success

At Intuit, the Senior Manager, Partner Customer Success is the architect behind the individuals who lead our most influential accounting partnerships. Your mission is to build, coach, and scale a team of PCSMs who move beyond the launch phase to become indispensable strategic anchors for high-value firms. You will ensure your team successfully connects the dots between a firm's business goals and the full breadth of the Intuit ecosystem, driving deep platform adoption and identifying expansion opportunities that transform IES into a firm's primary growth engine.

Responsibilities

• Post-Implementation Maturity: Lead the team in transitioning firms from newly onboarded to fully optimized. Focus on deep-tier feature adoption and workflow integration that cements IES as the firm's operational bedrock.
• Partner Enablement & Scale: Coach the team to build scalable train-the-trainer enablement programs. Equip fir...