Senior Manager (Operations Development & Planning)

What the role is

The Senior Manager (Operations Development & Planning) supports the strengthening of operational capabilities across PA's Operations Cluster — comprising the Grassroots, Engagement, and Partnership Groups — by driving ops-tech integration initiatives and coordinating strategic planning efforts. The role works closely with HQ Divisions, Group Constituency Director Offices, and Constituency Offices to translate organisational strategies into effective ground operations and contributes to PA's mission of building a caring and united Singapore.

What you will be working on

• Drive operations-technology integration initiatives through redesigned workflows and digital solutions, and sustain adoption via structured change management plans across the Operations Cluster by working closely with PA Divisions, CDDs, GCDOs, and COs.
• Coordinate strategic planning efforts for the Operations Cluster by tracking workplan progress, conducti...