Found Description
Lead Bell's customer retention strategy as a Senior Manager, focusing on loyalty programs and innovative initiatives. This hybrid role is all about enhancing customer experience while driving strategic execution.
Join Bell in this pivotal Senior Manager role, where you’ll blend analytical insights with hands-on program execution. Your mission includes spearheading new initiatives like AI-driven projects and overseeing major hardware upgrade strategies. You'll be integral in strategies to manage churn and drive contract renewals across diverse services, ensuring compliance with regulatory mandates while guiding a high-performing team.
Key Responsibilities:
• Drive quarterly planning for all Wireline Loyalty initiatives
• Spearhead forward-looking AI and migration projects
• Manage FTTH speed boost and modem upgrade programs
• Develop non-fibre retention programs targeting churn
• Navigate regulatory compliance to mitigate churn risks
Requirements:
• 5-7+ years...
Join Bell in this pivotal Senior Manager role, where you’ll blend analytical insights with hands-on program execution. Your mission includes spearheading new initiatives like AI-driven projects and overseeing major hardware upgrade strategies. You'll be integral in strategies to manage churn and drive contract renewals across diverse services, ensuring compliance with regulatory mandates while guiding a high-performing team.
Key Responsibilities:
• Drive quarterly planning for all Wireline Loyalty initiatives
• Spearhead forward-looking AI and migration projects
• Manage FTTH speed boost and modem upgrade programs
• Develop non-fibre retention programs targeting churn
• Navigate regulatory compliance to mitigate churn risks
Requirements:
• 5-7+ years...