Senior Manager of Application Support (Mississauga)

Elevate application stability as the Senior Manager of Application Support at Citigroup. Take charge of global operations and lead cross‑functional teams in enhancing production environments. In this senior leadership role, you'll ensure the stability and availability of critical business systems.

You will oversee day‑to‑day operations of application support teams, manage the resolution of incidents, and collaborate closely with development managers. This position offers a chance to drive improvements in service delivery at a global scale.

Key Responsibilities

• Lead and manage multiple application support teams
• Oversee production environment stability and availability
• Coordinate global incident resolution and follow-through
• Champion application monitoring and resiliency improvements
• Manage resource planning and budget contributions

Requirements

• 6+ years in Application Support roles