Senior Manager Ocean Freight Process Excellence Europe

Location - Flexible in Europe

Job Purpose

The Senior Manager Process Excellence leads the successful adoption of the global OFR standard process and solution landscape within the region for the assigned scope of work. Guides and supports countries by providing expert analysis of processes, collecting valuable feedback, and collaborating with stakeholders to develop effective improvement roadmaps. Drives high performance in terms of productivity, quality, effectiveness, and high customer satisfaction. Monitors compliance with regulations and standards, ensuring that business practices align with relevant government, industry, and company rules. Drives a culture of collaboration and change management to facilitate smooth adoption and implementation of the global standard, ultimately achieving operational excellence within the region.