Senior Manager, Learning And Development (Valle De Chalco Solidaridad)

Senior Manager, Learning and DevelopmentWith TTEC's award‐winning employment experience, your potential has a place here.What You'll DoDo you have a passion for helping others and giving them peace of mind?
You will provide coaching, motivation and support to enhance the engagement and success of their team of training specialists in attaining targets and goals.You'll contribute to the success of the customer experience and the team's overall success.Achieve 100% of training completion goalsManage day‐to‐day operations, processes, and reportingImprove the key success metrics associated with training goalsDeliver excellent customer service and communicationDevelop, coach, support and evaluate the teamEnsure the team has tools, systems and support needed to perform trainingWhat You Bring to the Role2–3 years' experience managing training and/or adult learning programs6+ years' experience in training and/or adult learningStrong coaching skillsData analysis and reporting skillsHigh ...