Found Description
Elevate customer retention at Bell as a Senior Manager for Wireline Loyalty & Retention. Lead strategic programs that enhance customer experience and drive value through innovative initiatives.
In this pivotal management role, you will strategize and execute key programs focused on customer retention and base insulation. Your responsibilities will include overseeing analytics and planning for Wireline Loyalty while spearheading innovative AI-driven initiatives. You’ll focus on Fibre Insulation programs that lead to significant hardware upgrades and shape the roadmap for future success.
Key Responsibilities:
• Drive quarterly planning and strategic initiatives for Wireline Loyalty
• Spearhead AI-driven predictive initiatives and Virgin-to-Bell migrations
• Manage FTTH Speedboost and modem upgrade programs
• Lead non-Fibre retention goals through innovative programs
• Navigate CRTC mandates to ensure regulatory compliance
...
In this pivotal management role, you will strategize and execute key programs focused on customer retention and base insulation. Your responsibilities will include overseeing analytics and planning for Wireline Loyalty while spearheading innovative AI-driven initiatives. You’ll focus on Fibre Insulation programs that lead to significant hardware upgrades and shape the roadmap for future success.
Key Responsibilities:
• Drive quarterly planning and strategic initiatives for Wireline Loyalty
• Spearhead AI-driven predictive initiatives and Virgin-to-Bell migrations
• Manage FTTH Speedboost and modem upgrade programs
• Lead non-Fibre retention goals through innovative programs
• Navigate CRTC mandates to ensure regulatory compliance
...