Senior Manager, Customer Experience & OTC Transformation

Amgen is seeking a Senior Manager for Customer Experience & Order-to-Cash Strategy in Bogotá, Colombia. In this key role, you will design and implement a strategy to enhance customer experience through innovative processes and technology. Responsibilities include collaborating with global teams to elevate service quality and driving the SAP S4 Hana transition.

The ideal candidate has over 10 years of experience in supply chain and customer service, along with strong leadership skills and expertise in digital systems. Amgen offers a supportive culture with a focus on personal and professional growth.