Senior Manager Client Strategy at TELUS Digital

Lead client strategy initiatives with TELUS Digital as a Senior Manager in Vancouver, BC. This hybrid role focuses on transforming customer experiences through digital strategy and insights.

TELUS Digital is seeking a Senior Manager for its Client Strategy team. This position demands expertise in digital product strategy, contact center operations, and management consulting. You will shape high-stakes proposals while collaborating cross-functionally to leverage insights for Fortune 500 and mid-market clients' transformative deals.

Key Responsibilities: • Own strategic narratives for client proposals and investments • Build audience-specific messaging for digital leaders • Facilitate strategic workshops for stakeholder clarity • Conduct research linking business needs to digital strategies • Collaborate with cross-functional teams to drive portfolio expansion

Requirements: • 7+ years in digital product strategy or consulting • Proven expertise in customer expe...