Senior Manager, Client Service Analytics (Xico)

Senior Manager, S&P Dow Jones Indices Client Services Analytics (Mexico)Grade Level (for internal use): 11About the Role: The team strives to provide the highest level of service to index clients with the goal of improving the client experience while maintaining adherence to S&P DJI's core values, policies, and procedures.The team supports both integral and regional clients including but not limited to Asset Managers, Endowments and Foundations, ETF product providers, Investment Management Consultants, Insurance companies, Investment Banks, and Pension Funds.Core ResponsibilitiesRespond to requests regarding index corporate action treatments, index methodologies and calculation in a timely manner and in compliance with all applicable laws, regulations, and industry standards.Proactively identify instances where a client call would add value and coordinate, as needed, with internal stakeholders.Schedule periodic calls and outreach for strategic clients.Develop into a Subject Matter E...