Senior Manager, Business Process Re-Engineering

Senior Manager, Business Process Re-Engineering

Enterprise Process Design and Enablement (EDGE) is a high‑impact team that drives process excellence, operational efficiency, and productivity gains across the bank. The team applies a best‑in‑practice methodology to simplify workflows, optimize performance, and enable scalable, sustainable improvements.

Responsibilities

• Shape the enterprise change management learning strategy by leading needs assessments and defining learning objectives that build organizational capability and accelerate process transformation.
• Design and oversee high‑impact learning programs (e.g., Lean systems, process documentation standards, Green/Black Belt training) that strengthen process excellence across the bank.
• Lead strategic onboarding and workforce readiness initiatives to ensure new team members integrate quickly, contribute effectively, and adopt EDGE methodologies.
• Develop and govern e...