Senior Manager - Business Lending

Job Description

Full-time role based in Melbourne or Sydney. 

What is the role? 

This role sits within Business Lending, working across priority customer journeys to improve how we deliver for our customers, Bankers and support teams. 

You’ll play a key role in shaping and delivering meaningful improvements, working across complex challenges and helping translate strategy into practical, actionable outcomes. This is a hands-on role where you’ll stay close to the detail—leading analysis, creating exec ready insights and recommendations, and owning key streams of work from end-to-end. 

Working across functional teams, you’ll bring structure to ambiguity, engage with senior stakeholders and help drive initiatives that improve customer experience and operational efficiency. 

Some key areas: 

Customer Journey Enablement 

• Own and deliver key st...