Found Description
Shape the future of customer experience as a Senior Manager of Digital Brand Engagement Programs at MTY. Connect brands with Loyalty and CX partners for optimized program delivery.
In this essential role, you will oversee the implementation of loyalty and communication models for various brands at MTY. By fostering partnerships and refining knowledge transfer methods, you will increase brand efficiency and effectiveness in customer engagement. Your contribution will directly influence program economics and client satisfaction.
Key Responsibilities:
• Act as the main point of contact for brands and partners
• Drive knowledge transfer through playbooks and structured training
• Establish communication processes to ensure timely responses
• Coordinate new loyalty initiatives and marketing campaigns
• Track program milestones and ensure alignment
Requirements:
• Proven ability to build strong stakeholder relationshi...
In this essential role, you will oversee the implementation of loyalty and communication models for various brands at MTY. By fostering partnerships and refining knowledge transfer methods, you will increase brand efficiency and effectiveness in customer engagement. Your contribution will directly influence program economics and client satisfaction.
Key Responsibilities:
• Act as the main point of contact for brands and partners
• Drive knowledge transfer through playbooks and structured training
• Establish communication processes to ensure timely responses
• Coordinate new loyalty initiatives and marketing campaigns
• Track program milestones and ensure alignment
Requirements:
• Proven ability to build strong stakeholder relationshi...
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