Senior Manager BaaS Client Solutions & Product Initiatives

Senior Manager BaaS Client Solutions & Product Initiatives will be responsible to support our BaaS clients & key product initiatives supporting the growth and delivery of ruya’s Banking-as-a-Service proposition.

Partner Account Management

• Act as a key point of contact for selected BaaS partners, supporting ongoing engagement, servicing, reporting & issue resolution.
• Help manage day-to-day partner requests and ensure clear communication between external partners and ruya teams.
• Support the Head of Fintech Partnerships in managing relationships with fintechs, digital asset firms, lenders, payment companies, and embedded finance partners.
• Work with partners to understand their business models, product requirements, customer journeys, and operational needs.
• Help maintain strong partner satisfaction through timely follow-up, ownership, and practical problem‑solving.

Product Initiatives and Special...