Senior Manager Automation Transformation at Bell

Lead automation transformation initiatives with Bell as a Senior Manager in a hybrid role. Drive innovation in Managed Services while enhancing operational efficiency across the organization.
As part of Bell’s commitment to building a resilient Managed Services team, you will oversee a multidisciplinary group focused on quality engineering, AI validation, and continuous improvement. Your leadership will evolve MSP frameworks and effectively map processes into ServiceNow workflows, addressing critical operational challenges and reducing incident rates.
Key Responsibilities:
• Drive end-to-end Managed Services automation program
• Lead team in quality engineering and operational readiness
• Embed AI automation across development workflows
• Manage observability capabilities for MS portfolio
• Communicate automation value and benefits to stakeholders
Requirements:
• Bachelor’s in Computer Science or equivalent experience
• 7+ years in software engineering or ...